Frequently Asked Questions
How many Application forms can I have?
You can have as many applications as you want. Each one will receive a separate link, and you can choose different reports to run on one.
Who pays for the reports?
Your tenants will be asked to pay for the report before they submit their completed application.
Does the tenant need to approve their credit report?
Can I run a tenant's credit report without their email?
This feature is available after a site inspection and a few other easy, additional steps. Contact us for more information.
Is my tenant's information secure?
Yes. We use industry standard AES-256 to secure your data. Our data is stored in a secure facility with access authorized only to approved personnel.
What if I have a question about a report?
Contact us via our support widget and someone will help you straight away.
Do You Have An Affiliate Program?
Absolutely. To learn more about our affiliate program, please click here and then contact us.